Business Spotlight: The Running Well Store
The Running Well Store
418 SE 291 Hwy, Lee's Summit, MO 64063 United States
Tell us your story. What does your business offer its customers and what drives you to be the best provider of this service/product?:
The Running Well Store strives to provide the best customer service to not only the running community, but those in need of proper shoes for walking and other forms of exercise as well as orthotics for dealing with a wide variety of foot issues. Our 30 day return policy allows our customers the no risk ability to try out their shoes in real running and exercise situations to ensure proper fit and comfort. We want our customers to be completely happy with their purchase which encourages their return business and referrals to friends and family.
What is the business culture? Tell us why others would want to work with/for you?:
The Running Well staff works to understand the customers needs and spends time with the customer to ensure proper fit and satisfaction with their purchase. This results in high return business and building of customer relationships. Employees also participate in group runs and special events which allows even more interaction with customers. Many frequent customers will stop by the store just to say hi and check in. Building those relationships results in referrals and return business.
What is a business success story from the previous three years?:
The Running Well Store has been awarded one of the 50 Best Running Stores in America for the last three years. This award is based on secret shopper information gathered in the store. Our employees offer continued and consistent service year after year and are very proud of this recognition.
Time to toot your own horn? Give us three reasons why your business rocks and why you love what you do.:
- We get to help people begin or maintain a healthy lifestyle.
- We have the greatest and most loyal customers around.
- We get to run and hang out with our customers which is a blast.